All items by Johnny Nelson Jewelry are made to order and handcrafted in New York City. Please allow 14 business days for your order to be made and shipped to you. Please calculate shipping after the 14 business days we use to specially produce your item.
LOST OR STOLEN SHIPMENTS
Johnny Nelson Jewelry is not liable for lost or stolen packages. Please contact your mail courier to track down your package. When entering shipping info, please make sure your destination is accurate and reliable.
International orders outside of the USA are shipped by USPS Priority International Mail. Delivery will take approximately 6-10 business days upon ship date. Delivery dates may vary. Johnny Nelson Jewelry is not responsible for import taxes/fees for international orders.
Due to the customized nature of our jewelry, we do not offer refunds. However, if there is any issue with the piece, we provide prompt assistance and accept returns for necessary corrections or adjustments to ensure customer satisfaction.